Excellent communicator, great listener and an absolute professional. He promptly returns calls and correspondence and is very reliable! He guided me through the FERS process when I could no longer do my Federal job. The process is nerve wracking, and very scary. It seemed everyone online was having that same problem. He was very connected with my fears and challenges and gave me advice on how to deal with my Agency, my supervisors, Human Resources, as well as my doctors. In the end, I got approved!!!  A breath of fresh air finding honest and direct people who are experts. This guy is the real deal. His services are impeccable and I’m a satisfied customer!!!