Scott Santarelli was a real pleasure to work with. He was thorough, knowledgeable, personable, and he kept me informed throughout the entire process, and made sure my needs were addressed all along the way. While I can say that nobody wants to go through this process, it was great having Scott in my corner! I wholeheartedly recommend him to anyone who needs to apply for FERS Disability. I truly cannot say enough good things about him.