Phone Consulting

Phone consults are a quick and simple way to ensure that your claim is complete while saving you hundreds, possibly thousands, of dollars!

As a claims expert, I fully understand how important your application is to you, so rest assured that you will have my undivided attention during any and all communications.

Who Would Benefit from this Service?

Do you have strong writing skills? Are you organized, detail-oriented, and disciplined?  If so, then you’re in a great position to prepare the bulk of your claim with only minimal help from me.

Perhaps you are familiar with the application process and have already completed several of the required forms.  Maybe all you really need is some good advice or answers to specific questions.  If this describes you, then this service may be a great way for me to help you strengthen your claim while allowing you to save money.

Let’s face it.  Applying for FERS Disability Retirement is like trying to cross a mine field while wearing clown shoes.  At its best, it’s complex and riddled with potential pitfalls.  Armed with key information and knowledge, however, you dramatically increase your chances of success.  Sometimes the only difference between a winning claim and a loser is the inclusion of a single medical document or the use of a specific phrase.  My goal is to not only strengthen your claim, but to help you make it as “bulletproof” as possible.

Here is a sample of the most common questions I receive from applicants:

  • Do I meet the basic eligibility requirements for FERS Disability Retirement?
  • Is my claim strong enough?
  • What can I do to make my claim stronger?
  • Are my medical conditions considered disabling?
  • Is there any specific language that my doctor should include in his/her statement?
  • What is the Bruner Presumption of Disability and how can it help me?
  • If my agency fires me, will it harm my disability claim?
  • If I am placed in an LWOP or AWOL status, will it harm my disability claim?
  • What forms are required and who is responsible for completing each form?
  • Where/to whom do I submit my claim?

If you’d like to explore any of these topics, or if you have your own questions, then you may want to consider a phone consultation.  Remember, you can always opt for a more comprehensive service at a later date if you feel that you require a broader level of assistance.

How Does Phone Consulting Work?

First, we schedule a FREE 30-minute phone call during which you and I will discuss your claim at length and determine together whether you would benefit from additional phone consults.

Next, I send you a service agreement for your review and signature.

Then, once the agreement is in place, you will be able to schedule consultations at your convenience via phone or email.  At the completion of each consult, I will email you payment options and instructions.

What You Can Expect From Me

  • I will call you on time.  Barring any unforeseen circumstances, you can expect me to call you at the exact time we have scheduled.  In the rare instance that I need to reschedule an appointment, I will make every effort to provide you as much advance notice as possible, because I understand that your time is valuable.
  • You will have my undivided attention.  Don’t you hate it when the person on the other end of the line is distracted by email, the internet, or conversations with other people?  That won’t happen here.  You have my full attention from the instant you answer the phone to the moment we end the call.  I use the *70 feature on my phone to ensure that we are not interrupted by any incoming calls.
  • I will answer your questions to your complete satisfaction.  I will make every effort to address your questions and concerns completely and thoroughly.  When applicable, my suggestions and recommendations will be specific to you and your unique situation.
  • I will always let you know when a question or topic falls outside my area of expertise.  To be crystal clear, I specialize in helping federal employees, like you, obtain FERS Disability Retirement.  I do this by evaluating the strength of your claim and by helping you determine the actions you need to take and the documentation you need to gather to maximize your chances of success.  This is my area of expertise.  There are several other federal-employee benefit programs for which I am NOT an expert, including but not limited to, FEHB, TCC, FEGLI, FEDVIP, military buy-back, etc.  I am always more than happy to share with you the knowledge and useful information that I’ve accumulated over the years; however, I will always identify the information that falls outside my area of expertise so that you can make informed decisions.

How to Get the Most Out of Our Phone Meetings

  • In order to maximize our time together, please be available to accept my call at our designated meeting time.  If you are unable to keep your appointment and/or need to reschedule, please provide me as much advance notice as possible by emailing me or by leaving me a voice message at (978) 957-9225.
  • Please be prepared to take notes.  By keeping detailed records of our conversations, you will be able to refer to and access important information when you need it.  If your disability makes it difficult for you to write or type, please feel free to record our conversations.
  • Write down your questions ahead of time.  Even if you only have one or two questions, it is helpful to write them down.  Committing your thoughts to paper will help you to clarify your concerns and may even help you identify issues that you haven’t yet thought of.  At any rate, having your list of questions in front of you during our call will ensure that you don’t forget anything important.

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